Please read the following before purchasing from this website:

Afterpay yes we offer it!

We now offer Afterpay 

Buy now, Pay later. (For orders over $50).
Retail customers only via online.

Retail orders

Payment methods:

We accept Paypal, Apple Pay, Afterpay and credit card online. Credit card information is held by third-party and we are not privvy to your payment details.

Afterpay is a fab way to pay over 4 x fortnightly payments – great for Christmas shopping and bigger occasions. Please note: There is a minimum spend requirement of $50 for Afterpay orders. Afterpay is for online orders only and is not available instore.

Laybuy and no holds policy:

For larger items such as the armchairs, we can offer 4-6 week laybuy. We cannot hold goods for you otherwise and recommend purchasing online with the option of ‘local pick up’ ticked on checkout.

Coupons:

Using coupons is easy! On checkout be sure to include your coupon for the featured discount. Please remember, if you do forget to use the coupon we cannot fulfill the discounted price after purchase.

Shipping:

Australia-wide

Regular post service using parcel bags and boxes are flat rate $9.90 AUD. We use Ready To Ship for all our parcels.

Express post If you really need something via Express Post, contact before ordering to discuss. (Additional charges required for Express Post).

International

If you are an international customer, please contact us on getting a quote for postage. Please note we will not be shipping to the UK from 1st January 2021 due to tax/VAT reasons.

When will my order be shipped?

All orders are usually shipped within 1-3 working days. You should receive an automatic email in response to your order. You’ll receive another once your order is processed with tracking number. Please hang on to that tracking number, or better still if you create an account on our website, you will be able to find your tracking number quite easily.

Delays with delivery

As shipping is handled by Australia Post, we personally cannot guarantee a delivery date. You are best to leave at least 10 days (Australia-wide) for expected delivery window to ensure your parcel is delivered within an expected time schedule. International post has been tracking up to 3-4 weeks.

Blue Mountains Socks by Mount Vic and Me. Funky quirky awesome socks.

Australian Made campaign accredited

Mount Vic and Me is proudly accredited in using the Australian Made campaign logo for the following products:

  • Blue Mountains Socks
  • Cushion covers
  • Stationery – greeting cards and calendars
  • Tea towels – digitally printed tea towels

Pricing:

Pricing may vary from my studio shop to online. This is to adjust costs of shipping products and more and is the right of Mount Vic and Me to change pricing at will. Afterpay is not available instore and is offered to online customers only.


Donations:

Mount Vic and Me donates products to various organisations for fundraising endeavours. As of Feb 2020, we have made the decision to stop donations (for the moment) due to the impact of bushfire in the Blue Mountains, drought, collapse of tourism economy and now Coronavirus. Please do not be offended that we cannot support your venture.


All products listed online are currently in stock:

Occasionally I run out but can usually get you product you desire within 2-3 weeks of purchase. Otherwise feel free to choose another item of the same value or I can refund you. If you choose to wait for stock (out of stock but coming in soon), additional post will be required.


Pre-orders:

Please note if you purchase something ‘pre-order’ that means it’s not yet here in store. All products within your order which also list a ‘pre-order’ will be held off from shipping til that item arrives. You can request the other items be sent ahead but that will incur a further postage charge. You won’t be updated on the status of your order til we get the pre-ordered products in. As we don’t know when they will arrive, we request patience on this.


Returns:

If you are dissatisfied with the products you have received because they are faulty, I will happily organise replacement/s or refund your money (excludes postage costs). Please take a snapshot of what is wrong and email to me to discuss. The faulty product must be returned within 14 days.

Please note there is no returns on socks or hosiery due to health regulations.

Refunds where items are missing via Australia Post are dealt with them directly. We open a case and discuss with them as they can usually track the parcel down.


Privacy policy

Mount Vic and Me believes in protecting your privacy and the security of your personal information and are committed to complying with applicable laws and regulations to ensure that any information you share is kept securely. Our customer base and newsletter subscribers are kept confidential and never collect credit/debit card information as we use a third party payment processor to handle this information securely. None of your credit/debit card information is stored anywhere on our website.

Copyright:

Mount Vic and Me design, including graphics, text, website design and images are the property of Mount Vic and Me and protected by copyright laws. All rights are reserved. For more information go to: copyright.org.au

Mount Vic and Me is a member of Arts Law Centre of Australia.

If you need anything further please contact us at [email protected].

Mount Vic and Me reserves the right to make any changes to my website including Terms & Conditions, pricing listed retail and wholesale prices including sales at any time.

Mount Vic and Me, 2020

Sending your item as a gift to someone?

Sending a gift has never been easier! Just click the gift tag & wrap button to add this feature to your order. Please note one delivery address per order – if you are sending a gift to someone and ordering items for yourself, please be sure to make two orders with different delivery addresses.

Once your order and payment is received, I can write your message into the gift tag, wrap up your special gift and post directly to the lucky recipient!

‘For those that are time poor but still want to give funky, unique gifts, I want to recommend Mount Vic and Me. A school friend of mine has a great little studio in Mount Victoria but you can also buy online. (However the shop is lots of fun to checkout) Today I messaged her at 1.20pm asking if she gift wraps and sends gifts straight to the recipient. By 1.45pm my gift was wrapped, a gift tag written and I had a tracking number. No double handling and I hope the recipient will love the gift that was chosen with love. Thanks Kara’