On acceptance of wholesale account, you will also be subscribed to our wholesale mailchimp newsletters.
We aim to keep our stockists happy and are always looking for new and quirky stores, so if you haven’t ordered for 2 months we may delete your wholesale account to offer another stockist an opportunity.
Wholesale orders are completed online by logging in with your wholesale username and password. Please note we do not accept orders via text or email. This keeps our stock control better updated and we thank you for helping us with this.
We know business gets busy, so if logging in and ordering is too much right now, we are able to create an invoice for you and update stock via our website instead. This is a minimal fee of $15 (+GST). Please contact us for more information.
We accept direct debit payments, Stripe and Paypal. Payment via Paypal attracts 3% surcharge fee. 100% payment is required before your order is shipped to you. Orders are usually shipped within 1-3 working days after payment.
Wholesale post is flat rate $20 flat rate Australia-wide for all wholesale orders. Wholesale orders over $450 (+GST) have free shipping.
Your order will be shipped via regular Parcel Post by Australia Post. Additional postage charges apply should you require Express Post. Please double-check we can ship via Express Post first by contacting us before ordering as we may not be able to get it to you by next day delivery.
Pre-orders are available for stock coming up soon but not yet in stock. This is a great way to secure stock before it arrives so you don’t miss out. If you pre-order items and don’t want to wait for the order to arrive (ie. want the other goods sent in the meantime), additional postage charges will apply. We are happy to discuss on ordering.
You are welcome to pick up your order at our studio too. Just give us an idea of time to get it organised as not everything will be at the studio (and we are not always that organised!).
Click here to find out more.
We respond as quickly as possible to customer requests. Being online does not mean availability anytime so the best way to contact is via email so it can be managed quickly for you. Usual business hours are Mon-Fri 9-5pm and excludes public holidays.
Please do not text outside of business hours. Thank you for your understanding.